Hosted PBX

AcePBX®

Technology and service. Working in tandem.

Service Overview

Our hosted PBX platform is designed for the today's needs of small and medium-sized businesses. Location-independent, flexible, and customizable, AcePBX® offers significant savings and enables efficient operations whether you are working in the office, remotely, or in a hybrid situation. In fact, we have been enabling remote work long before the reality dictated it.

Why AcePBX®?

We Are Experts

We are not just phone people or IT people — we bridge the two worlds and have experience in network administration, system development, software engineering, and information technology management.

We Are Experts

We are not just phone people or IT people — we bridge the two worlds and have experience in network administration, system development, software engineering, and information technology management.

We Listen and Learn

Whether you run a 100-person law firm or a small non-profit, we understand and listen to your suggestions. We often introduce new features based on our clients' feedback.

We Listen and Learn

Whether you run a 100-person law firm or a small non-profit, we understand and listen to your suggestions. We often introduce new features based on our clients' feedback.

We Are Dependable

We own our technology and monitor it 24/7. We colocate in a state-of-the-art data center, and operate a fully redundant network. We are upfront about any technical issues and provide realistic repair estimates.

We Are Dependable

We own our technology and monitor it 24/7. We colocate in a state-of-the-art data center, and operate a fully redundant network. We are upfront about any technical issues and provide realistic repair estimates.

We Are Hands-On

Some VoIP providers design well, but their system do not always perform well in the real world. System integrators are good at installing systems but have no control over their functionality. We offer the best of both worlds.

We Are Hands-On

Some VoIP providers design well, but their system do not always perform well in the real world. System integrators are good at installing systems but have no control over their functionality. We offer the best of both worlds.

We Are . . . Innovative

We launched AcePBX® in 2005 and have not stopped making it better. That is why, when you choose our service, you know that it will never become obsolete.

We Are . . . Innovative

We launched AcePBX® in 2005 and have not stopped making it better. That is why, when you choose our service, you know that it will never become obsolete.

Plans & Pricing

Pay-per-Line & Extension

The Pay-per-Line & Pay-per-Extension approach is a cost-effective way to pay for as many virtual lines (call paths) as your business needs, plus a reasonable fee per each extension user. The number of virtual lines can be easily changed – which works well for organizations that have a fluctuating or seasonal work force.

Virtual Line (Call Path)

$29.95 per Month
  • Unlimited local & regional calling
  • Unlimited long distance in the US & Canada
  • Competitive International rates
  • Competitive inbound toll-free rates (if required)
  • Free setup
  • 1-year term
  • Quantity discounts available

Physical Extension

$9.95 per Month
  • Basic features included
  • Advanced functionality included
  • Location-Independent (connect anywhere)
  • Unlimited in-system calls (regardless of location)
  • $25.00 setup
  • 1-year term
  • Quantity discounts available

Pay-per-Station

The Pay-per-Station approach is designed for medium- to high-volume environments where the number of phone lines (in a conventional setup) would be close to the number of users. In this setup, there is no limit to the number of concurrent calls that the system can handle at one time.

Unlimited Plan

$44.95 per Month (1-4 items)
  • Basic features & advanced functionality
  • Location-independent (connect anywhere)
  • Unlimited concurrent calls
  • Unlimited local & regional calling
  • Unlimited long distance in the US & Canada
  • Competitive International rates
  • Competitive inbound toll-free rates (if required)
  • $25.00 setup per station
  • On-site installation available in some areas
  • 1-year term

Unlimited Plan

$44.95 per Month (1-4 items)
  • Basic features & advanced functionality
  • Location-independent (connect anywhere)
  • Unlimited concurrent calls
  • Unlimited local & regional calling
  • Unlimited long distance in the US & Canada
  • Competitive International rates
  • Competitive inbound toll-free rates (if required)
  • $25.00 setup per station
  • On-site installation available in some areas
  • 1-year term

Equipment

We ship phones fully provisioned and ready to be connected to your network. On-site installation is available in NY, NJ, CT, and PA.

Polycom VVX450

The Polycom VVX450 is a high-end, multi-functional business IP phone. It features HD sound and includes 12 programmable lines. Lines can be configured to place and receive calls, as speed-dials, as presence indicators of the status of other system users, or as placeholders to park calls. Up to 30 additional programmable lines may be added using the Polycom VVX EM50 expansion module.

$249.95

Polycom VVX350

The Polycom VVX350 is a high-quality, mid-range business IP phone. It features HD sound and includes 6 programmable lines. Lines can be configured to place and receive calls, as speed-dials, as presence indicators of the status of other system users, or as placeholders to park calls.

$199.95

Polycom VVX250

The Polycom VVX250 is a high-quality business IP phone, which is a great value choice. It features HD sound and includes 4 programmable lines. An optimal configuration would include two or three lines to place and receive calls and one or two speed-dials.

$159.95

Polycom VVX150

The Polycom VVX150 is a high-quality low-cost IP phone. It features HD sound and has 2 programmable lines.

$89.95

Polycom VVX EM50 Expansion Module

The Polycom VVX EM50 Expansion Module is designed exclusively for the Polycom VVX450 business IP phone. It is an optimal solution for receptionists, administrative staff, and power users who manage high volume of calls and want a quick access to speed-dials and call parking.

$229.95

Polycom SoundStation IP5000

The Polycom SoundStation IP5000 conference phone delivers crystal-clear sound for your conference calls. It has a compact footprint designed for smaller conference rooms and executive offices. The built-in microphones have a range of up to 7 feet.

$399.95

Polycom SoundStation IP7000

The Polycom SoundStation IP7000 conference phone delivers outstanding performance. It is ideal for executive offices and larger conference rooms. The built-in microphones have a range of up to 20 feet.

$599.95

Polycom VVX450

The Polycom VVX450 is a high-end, multi-functional business IP phone. It features HD sound and includes 12 programmable lines. Lines can be configured to place and receive calls, as speed-dials, as presence indicators of the status of other system users, or as placeholders to park calls. Up to 30 additional programmable lines may be added using the Polycom VVX EM50 expansion module.

$249.95

Polycom VVX350

The Polycom VVX350 is a high-quality, mid-range business IP phone. It features HD sound and includes 6 programmable lines. Lines can be configured to place and receive calls, as speed-dials, as presence indicators of the status of other system users, or as placeholders to park calls.

$199.95

Polycom VVX250

The Polycom VVX250 is a high-quality business IP phone, which is a great value choice. It features HD sound and includes 4 programmable lines. An optimal configuration would include two or three lines to place and receive calls and one or two speed-dials.

$159.95

Polycom VVX150

The Polycom VVX150 is a high-quality low-cost IP phone. If features HD sound and has 2 programmable lines.

$89.95

Polycom VVX EM50 Expansion Module

The Polycom VVX EM50 Expansion Module is designed exclusively for the Polycom VVX450 business IP phone. It is an optimal solution for receptionists, administrative staff, and power users who manage high volume of calls and want a quick access to speed-dials and call parking.

$229.95

Polycom Soundstation IP5000

The Polycom SoundStation IP 5000 conference phone delivers crystal-clear sound for your conference calls. It has a compact footprint designed for smaller conference rooms and executive offices. The built-in microphones have a range of up to 7 feet.

$399.95

Polycom Soundstation IP 7000

The Polycom SoundStation IP7000 conference phone delivers outstanding performance. It is ideal for executive offices, conference rooms, and boardrooms. The built-in microphones have a range of up to 20 feet.

$599.95

Polycom VVX450

The Polycom VVX450 is a high-end, multi-functional business IP phone. It features HD sound and includes 12 programmable lines. Lines can be configured to place and receive calls, as speed-dials, as presence indicators of the status of other system users, or as placeholders to park calls. Up to 30 additional programmable lines may be added using the Polycom VVX EM50 expansion module.

$249.95

Polycom VVX350

The Polycom VVX350 is a high-quality, mid-range business IP phone. It features HD sound and includes 6 programmable lines. Lines can be configured to place and receive calls, as speed-dials, as presence indicators of the status of other system users, or as placeholders to park calls.

$199.95

Polycom VVX250

The Polycom VVX250 is a high-quality business IP phone, which is a great value choice. It features HD sound and includes 4 programmable lines. An optimal configuration would include two or three lines to place and receive calls and one or two speed-dials.

$159.95

Polycom VVX150

The Polycom VVX150 is a high-quality low-cost IP phone. It features HD sound and has 2 programmable lines.

$89.95

Polycom VVX EM50 Expansion Module

The Polycom VVX EM50 Expansion Module is designed exclusively for the Polycom VVX450 business IP phone. It is an optimal solution for receptionists, administrative staff, and power users who manage high volume of calls and want a quick access to speed-dials and call parking.

$229.95

Polycom SoundStation IP5000

The Polycom SoundStation IP5000 conference phone delivers crystal-clear sound for your conference calls. It has a compact footprint designed for smaller conference rooms and executive offices. The built-in microphones have a range of up to 7 feet.

$399.95

Polycom SoundStation IP7000

The Polycom SoundStation IP7000 conference phone delivers outstanding performance. It is ideal for executive offices and larger conference rooms. The built-in microphones have a range of up to 20 feet.

$599.95

All prices shown assume power-over-Ethernet (POE) available.  Add $19.95 for power supply, if required.

If you purchased VoIP phones from a third-party vendor or used them with another VoIP provider, we will do our best to reconfigure them for AcePBX®.

We also support a variety of softphone applications for desktops and mobile devices.

iSymphony Call Manager

Real-Time Status

See who is on the call and who is on the other end of that conversation. Drag and drop to transfer.

Call-in-Progress

See who is on the call and who is on the other end of that conversation.  Drag and drop to transfer.

Visual Voicemail

See your voicemails! Or play them through iSymphony or on your phone.

Custom Layout

Manipulate multiple widgets to create a customized dashboard.

Standard Plan

$10 per User, per Month
  • $15 Setup per user
  • Full functionality
  • Unlimited support
  • Free upgrades

Standard Plan

$10 per User, per Month
  • $15 Setup (per user)
  • Full functionality included
  • Unlimited support
  • Future upgrades are free

Value-Added Voice Services

acefax.net

Replace traditional fax services with fax to e-mail service. eFax is less costly than maintaining a traditional fax line, and directly integrates into your e-mail workflow.

Lite

$9.95 per Month
  • 100 incoming pages
  • 50 outgoing pages
  • $0.07 per additional page
  • $25.00 setup
  • 1-year term

Value

$19.95 per Month
  • 250 incoming pages
  • 50 outgoing pages
  • $0.06 per additional page
  • 25.00 setup
  • 1-year term

Standard

$39.95 per Month
  • 400 incoming pages
  • 400 outgoing pages
  • $0.06 per additional page
  • $25.00 setup
  • 1-year term

Lite

$9.95 per Month
  • 100 incoming pages
  • 50 outgoing pages
  • $0.07 per additional page
  • $25.00 setup
  • 1-year term

Value

$19.95 per Month
  • 250 incoming pages
  • 50 outgoing pages
  • $0.06 per additional page
  • $25.00 setup
  • 1-year term

Standard

$39.95 per Month
  • 400 incoming pages
  • 400 outgoing pages
  • $0.06 per additional page
  • $25.00 setup
  • 1-year term

Conference Bridge

Conference Bridge service allows you to bring together up to 20 callers from all over the country or the world through one central number.

Flexible Seating

$0.00 per Month
  • $15.00 setup
  • Toll dial-in – $0.029 per minute
  • Toll-free dial-in – $0.029 per minute

Fixed Seats

$1.00 per Seat, per Month
  • $15.00 setup
  • Toll dial-in – $0.019 per minute
  • Toll-free dial-in – $0.029 per minute

Flexible Seating

$0.00 per Month
  • $15.00 setup
  • Toll dial-in – $0.029 per minute
  • Toll-free dial-in – $0.029 per minute

Fixed Seats

$1.00 per Seat, per Month
  • $15.00 setup
  • Toll dial-in – $0.019 per minute
  • Toll-free dial-in – $0.029 per minute

SMS/MMS

Receive SMS/MMS messages sent to your Ace phone number via email.
You can even conduct a conversation with the person who texted you!

Lite

$5.00 per Month
  • $15.00 Setup
  • One SMS/MMS-enabled number included
  • Additional numbers at $1.00/mo.
  • SMS allowance – 200 messages
  • MMS allowance – 100 messages
  • $0.02 per SMS/MMS over allowed limit

Value

$15.00 per Month
  • $15.00 Setup
  • 5 SMS/MMS-enabled numbers included
  • Additional phone numbers at $1.00/mo.
  • SMS allowance – 750 messages
  • MMS allowance – 200 messages
  • $0.02 per SMS/MMS over allowed limit

Standard

$25.00 per Month
  • $15.00 Setup
  • 5 SMS/MMS-enabled numbers included
  • Additional phone numbers at $1.00/mo.
  • SMS allowance – 1,000 messages
  • MMS allowance – 750 messages
  • $0.02 per SMS/MMS over allowed limit

Inbound Toll-Free Rates

0–4,999 min. per Month

$0.039 per Minute

5,000–24,999 min. per Month

$0.034 per Minute

25,000+ min. per Month

$0.029 per Minute

Inquiry Form

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Call, text, or email us with any questions

212-868-2366


info@aceinnovative.com

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