10/16/2025 5:35 PM - Please note that we will be conducting upgrades to our VoIP systems starting at approximately 9pm ET today, October 16, 2025. We expect that downtime will last approximately 30 minutes. We apologize for any inconvenience.
(New)
09/23/2025 10:12 PM - Email Log In Issue (Resolved)
09/23/2025 10:12 PM - The email outage has been resolved, and email services should now be restored. Please report any additional issues you encounter to our support team. (Resolved)
09/23/2025 2:30 PM - Our engineers continue to work to fully restore email services as soon as possible. Please continue to check the Service Alerts for the latest updates. (Pending Resolution)
09/23/2025 10:34 AM - We have identified a problem with email, and all log in attempts are currently failing. Our engineers are aware of the problem and are currently working to restore service as soon as possible. Please check Service Alerts for further updates. (New)
07/07/2022 12:07 AM - Upstream carrier maintenance Third party" (Resolved)
07/07/2022 12:07 AM - Maintenance is complete. Everything should be back to normal (Resolved)
07/06/2022 11:55 PM - Our upstream carrier is performing voice trunks maintenance that may result in issues with call completion (New)
10/19/2021 1:05 PM - Webmail Issues (Resolved)
10/19/2021 1:05 PM - We have identified and corrected previously reported Webmail issues. (Resolved)
10/19/2021 12:23 PM - We are aware of the Webmail-related issues on the new aceinnovative.com and are currently working on a resolution. Please check Service Alerts for further updates. (New)
